1. Introduction
This Cookie Policy explains how Sellarix AI ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our SaaS platform. This policy should be read alongside our Privacy Policy and Terms of Service.
By continuing to use our website, you consent to our use of cookies as described in this policy.
2. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).
3. Types of Cookies We Use
We use the following categories of cookies on our website:
- Essential Cookies: Necessary for the operation of our website and services
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to track visitors and display relevant advertisements
- Social Media Cookies: Enable social media functionality and tracking
4. Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include:
- Session Cookies: Maintain your login state and session information
- Security Cookies: Help identify and prevent security threats
- Load Balancing Cookies: Distribute network traffic efficiently
- Cookie Consent Cookies: Remember your cookie preferences
Legal Basis: These cookies are necessary for the operation of our website and services.
5. Analytics Cookies
We use analytics cookies to understand how visitors use our website and to improve our services:
- Google Analytics: Tracks website usage, user behavior, and site performance
- Internal Analytics: Our own tracking systems for user behavior analysis
These cookies collect information such as:
- Pages visited and time spent on pages
- Click-through rates and user interactions
- Device and browser information
- Geographic location (country/city level)
- Traffic sources and referral information
Legal Basis: Legitimate interest in improving our website and services, and tracking user behavior for business optimization.
6. Marketing and Advertising Cookies
We use marketing cookies to deliver relevant advertisements and measure campaign effectiveness:
- Google Ads: For remarketing and conversion tracking
- Facebook Pixel: To track conversions and optimize ad delivery
- LinkedIn Insight Tag: For B2B marketing and lead generation
- Other Advertising Partners: Various third-party advertising platforms
These cookies may track:
- Your interests and browsing behavior
- Ad interactions and conversions
- Cross-device activity (where consent is provided)
Legal Basis: Consent (where required) or legitimate interest in marketing our services.
8. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
- Google Services: Analytics, Ads, reCAPTCHA, Fonts
- Social Media Platforms: Facebook, LinkedIn, Twitter
- Customer Support: Live chat and help desk services
- Payment Processors: Stripe, PayPal, and other payment gateways
- CDN Services: Content delivery and performance optimization
We do not control these third-party cookies. Please review the privacy policies of these services for more information.
9. Cookie Retention
Different types of cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Stored for up to 60 days from your last visit
- Analytics Cookies: Typically stored for 60 days
- Marketing Cookies: May be stored for up to 60 days
You can delete cookies at any time through your browser settings.
10. Legal Basis for Processing
Under GDPR and other privacy laws, our legal basis for using cookies includes:
- Consent: For marketing and non-essential cookies where required
- Legitimate Interest: For website operation, analytics, and user behavior tracking
- Contractual Necessity: For cookies essential to providing our SaaS services
11. Managing Your Cookie Preferences
Cookie Consent Manager
You can manage your cookie preferences through our cookie consent banner that appears when you first visit our website. You can also access cookie settings at any time through the "Cookie Settings" link in our website footer.
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Note: Disabling certain cookies may affect the functionality of our website and services.
12. Your Rights
Under GDPR, CCPA, and other privacy laws, you have the following rights regarding cookies and personal data:
Right to Information: Know what cookies we use and why
Right of Access: Request information about cookies and data collected
Right to Rectification: Correct inaccurate information
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for cookie use at any time
To exercise these rights, please contact us using the information below.
13. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this policy
- Sending email notifications for significant changes (where we have your email)
We encourage you to review this policy periodically.
15. Regulatory Compliance
This Cookie Policy is designed to comply with:
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- UK Data Protection Act 2018
- ePrivacy Directive (Cookie Law)
- Other applicable privacy and data protection laws
7. Social Media Cookies
Our website includes social media features that may set cookies:
Legal Basis: Legitimate interest in providing social media functionality and user convenience.