Question 1

What is Sellarix?

Accepted Answer

Sellarix is an all-in-one AI platform for ecommerce. It connects to your store and runs search, recommendations, customer service, content, forecasting and fraud prevention from one place.

Question 2

Which ecommerce platforms does Sellarix support?

Accepted Answer

Shopify, WooCommerce, Magento and Adobe Commerce, BigCommerce, PrestaShop, bespoke stores and CSV import, plus ERP and marketing tools like SAP, Klaviyo and Mailchimp.

Question 3

Do I have to replace my current store?

Accepted Answer

No. Sellarix connects to the store you already have. You keep your platform and add AI on top.

Question 4

Is Sellarix only for large retailers?

Accepted Answer

No. It is built for small and mid-sized merchants first, with self-serve pricing, and it scales up to larger operations.

Question 5

How does Sellarix handle data privacy and AI regulation?

Accepted Answer

Sellarix is built for UK and EU GDPR, with AI interaction disclosure and clear marking of AI-generated media in line with the EU AI Act.

Question 6

How does conversational search work?

Accepted Answer

Shoppers describe what they want in plain language, like a warm waterproof jacket for hiking under 150, and Sellarix returns relevant, in-stock products from your catalogue. It understands intent, not just keywords, so people find the right product faster and convert more often.

Question 7

How is Sellarix different from using separate AI tools?

Accepted Answer

Most teams stitch together six or more point tools for search, recommendations, support, content, forecasting and fraud. Sellarix runs all of them on one shared data spine, so your products, customers and orders stay in sync and every result is measurable in one place.

Question 8

Can Sellarix help me sell in AI chats like ChatGPT and Gemini?

Accepted Answer

Yes. Sellarix keeps your products, prices and stock as clean, agent-ready data, so AI shopping channels such as ChatGPT, Gemini, Copilot and Google AI Mode can find, understand and recommend them. Getting your catalogue agent-ready is the prerequisite for agentic commerce, and it is built into the platform.

Question 9

Is Sellarix an alternative to Bloomreach, Nosto or Algolia?

Accepted Answer

Yes. Where Algolia and Nosto cover search or recommendations, and enterprise suites like Bloomreach and Rezolve are priced for large retailers, Sellarix puts search, recommendations, service, content, forecasting and fraud on one platform, connected to any store, and is built for SMB and mid-market merchants.

Question 10

What is conversational commerce, and how does Sellarix do it?

Accepted Answer

Conversational commerce lets shoppers use natural language to find and buy products, with the AI guiding the journey and the shopper making the decision. Sellarix's AI shopping assistant does this on your catalogue: a shopper types something like a warm waterproof jacket for hiking under 150 and gets relevant, in-stock results, because it understands intent, not just keywords.

Question 11

Does Sellarix work with Shopify and WooCommerce?

Accepted Answer

Yes. Sellarix adds AI search, recommendations and more on top of Shopify, WooCommerce, Magento and Adobe Commerce, BigCommerce, PrestaShop, bespoke stores and CSV, plus ERP and marketing tools like SAP, Klaviyo and Mailchimp. You keep your current store.

Question 12

When can I start using Sellarix?

Accepted Answer

We are onboarding early-access merchants now. Join the waitlist and tell us about your store, and we will be in touch.

Every ecommerce AI, one platform

Connects to the tools you already use

Ecommerce AI today is a mess of disconnected tools

Six suites, one data spine

Discover & Convert

Content & Media

Serve

Grow & Retain

Merchandise & Price

Operate & Protect

Why merchants choose Sellarix

How Sellarix works

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