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Zendesk integration

Sync users and support tickets from Zendesk.

Helpdesk

01 / Overview

What you can do with Zendesk

Sync Zendesk users and support tickets and Sellarix resolves where-is-my-order, returns and product questions automatically, escalating to a human in Zendesk with full context when needed. The same data feeds CSAT and sentiment insight.

02 / Connect

How to connect

  1. 1

    Add Zendesk in the Sellarix console under Integrations.

  2. 2

    Authorise the connection with API token.

  3. 3

    The first sync runs automatically; updates then stream in via webhooks where the platform supports them.

Auth: API token

03 / Data

What data we pull

  • Customers
  • Support tickets

Everything lands on one canonical data spine, so every Sellarix AI suite works from the same clean, structured data.

Listo para agentes

Los feeds abiertos (ACP, UCP, MCP) hacen tu catalogo visible y comprable por agentes de compra de IA externos.

04 / FAQ

Zendesk integration FAQ

Una plataforma. Toda la IA para ecommerce. Cualquier tienda.

Unete a la lista de espera o solicita una demo.