Zendesk integration
Sync users and support tickets from Zendesk.
01 / Overview
What you can do with Zendesk
Sync Zendesk users and support tickets and Sellarix resolves where-is-my-order, returns and product questions automatically, escalating to a human in Zendesk with full context when needed. The same data feeds CSAT and sentiment insight.
02 / Connect
How to connect
- 1
Add Zendesk in the Sellarix console under Integrations.
- 2
Authorise the connection with API token.
- 3
The first sync runs automatically; updates then stream in via webhooks where the platform supports them.
Auth: API token
03 / Data
What data we pull
- Customers
- Support tickets
Everything lands on one canonical data spine, so every Sellarix AI suite works from the same clean, structured data.
Prete pour les agents
Les feeds ouverts (ACP, UCP, MCP) rendent votre catalogue visible et achetable par les agents d'achat IA externes.
04 / FAQ
Zendesk integration FAQ
Une plateforme. Toute l'IA pour l'ecommerce. Toute boutique.
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