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Gorgias integration

Sync customers and support tickets from Gorgias.

GOHelpdesk

01 / Overview

What you can do with Gorgias

Sync Gorgias customers and support tickets and Sellarix grounds AI customer service in real conversation history, resolving routine tickets and handing off to agents with full context, so service quality improves without growing the queue.

02 / Connect

How to connect

  1. 1

    Add Gorgias in the Sellarix console under Integrations.

  2. 2

    Authorise the connection with API key.

  3. 3

    The first sync runs automatically; updates then stream in via webhooks where the platform supports them.

Auth: API key

03 / Data

What data we pull

  • Customers
  • Support tickets

Everything lands on one canonical data spine, so every Sellarix AI suite works from the same clean, structured data.

Agent-ready

Open feeds (ACP, UCP, MCP) make your catalogue discoverable and buyable by external AI shopping agents.

04 / FAQ

Gorgias integration FAQ

One platform. Every ecommerce AI. Any store.

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