Zendesk integration
Sync users and support tickets from Zendesk.
01 / Overview
What you can do with Zendesk
Sync Zendesk users and support tickets and Sellarix resolves where-is-my-order, returns and product questions automatically, escalating to a human in Zendesk with full context when needed. The same data feeds CSAT and sentiment insight.
02 / Connect
How to connect
- 1
Add Zendesk in the Sellarix console under Integrations.
- 2
Authorise the connection with API token.
- 3
The first sync runs automatically; updates then stream in via webhooks where the platform supports them.
Auth: API token
03 / Data
What data we pull
- Customers
- Support tickets
Everything lands on one canonical data spine, so every Sellarix AI suite works from the same clean, structured data.
Agent-ready
Open feeds (ACP, UCP, MCP) make your catalogue discoverable and buyable by external AI shopping agents.
04 / FAQ
Zendesk integration FAQ
One platform. Every ecommerce AI. Any store.
Join the waitlist or book a demo.